Payment Options: Payment may be made by bank wire transfer, cashier’s check, or money order. Cash accepted only in person. Payment from credit card is only accepted in person through Square. There is a small service fee for the credit card payments, please contact us to work out the details.
Sales Tax: As a legally registered business, we are required by law to collect Sales Tax for all sales. The sales tax jurisdiction is our aviary location (Oneida County, NY) and the current tax rate is 8.75%. We do not sell our birds for resale, so we will not be able to accept any exemption certificates for Sales Tax exemption at this time.
Deposits: Most of our birds are sold/reserved while they are being hand fed. Reservations are made by making a deposit. A deposit is non-refundable and is applied toward the total purchase price. After a chick is born, you may claim it with a 25% deposit The balance may be paid in full or by payments where the balance is paid in full prior to pickup. Deposits are non-refundable unless the bird is undeliverable due to circumstances beyond our control.
Health Guarantee: Unless otherwise stated, all weaned baby birds come with a 72-hour limited health guarantee. If your avian veterinarian performs a health examination within the allotted time period [72 hours] and discovers a problem too costly to cure, or a problem that cannot be cured, we will, at our discretion, replace the bird with one of the same kind or value, or buy the bird back. We reserve the right to obtain a second opinion at our expense. The health guarantee is valid when you have the bird examined within the allotted time (72-hours) and, in addition, notify us immediately of any changes in the birds’ health. Failure to adhere to these requirements indicates you have purchased the bird “as-is”, and waive any warranties of health or fitness.
DNA Sexing: DNA testing can be done to determine the sex of your reserved baby bird. This service is included in the purchase price for large birds like African Grey’s and Macaws. For smaller birds like Conures and Quakers, this is an add on optional service and will cost an extra $25.00. Please give us a two week notice for this test, so that the results are available for you when you pick up your baby bird.